‹ MISSION BRIEF / AI & ENGINEERING / AI AGENTS & CHATBOTS AI Agents & Chatbots
Website chatbots, WhatsApp agents, and voice assistants that answer 24/7 in Greek and English.
- MISSION
- Chat · WhatsApp · Voice · multilingual by default
- TIERS
- 3 tiers · from €1,500
- RESPONSE
- Free first call · 24h reply
- DELIVERY
- Remote · EN · ΕΛ
All services delivered under formal contract
- [RAG]
Retrieval-Grounded Answers
Hybrid BM25 + vector search with re-ranking, so the bot cites a real page from your content instead of hallucinating.
- [MULTI-LANG]
GR / EN
Native Greek and English handling - the same bot switches languages per visitor without a separate build.
- [CHANNELS]
Web · WhatsApp · Voice
One brain, three front doors. Swap a channel in or out as your needs change.
- [HANDOFF]
Human Handoff
When the agent isn't confident or the visitor asks for a person, the conversation goes to Chatwoot / your inbox with full context.
- [TOOLS]
Calendar + CRM + Stripe
The agent books appointments on Cal.com, creates CRM contacts, and sends Stripe payment links - scoped tools, not open access.
- [EVAL]
Evaluation & Guardrails
Golden-question test sets, output filters, off-topic refusals. Same evaluation rigour as my research work.
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[01]
Discovery 30-min free call. We scope the channels, languages, top 20 questions the bot must handle, and the tools it needs access to.
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[02]
Ingest I crawl your site, ingest PDFs / menus / policies / docs, build the retrieval index, and run golden-question tests against it.
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[03]
Build & Wire Widget on your site, or WhatsApp / phone number provisioned. Calendar, CRM, and Stripe connections tested end-to-end.
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[04]
Launch Soft launch for 7 days to real traffic; I watch the transcripts, tune, and harden. Then full handover with a live dashboard.
Most popular › TIER
Chat
€1,500 one-time
A website chatbot that knows your business - trained on your own content, answers in GR / EN with citations. €90/month hosting, month-to-month.
- ■ Setup: €1,500 one-time
- ■ Hosting: €90 / month (up to 5,000 messages)
- ■ Website chat widget (Chatwoot)
- ■ Hybrid RAG over your site + PDFs
- ■ GR / EN automatic switching
- ■ Source citations on every answer
- ■ Human handoff via Chatwoot / email
- ■ Weekly auto re-index as content changes
- ■ Month-to-month hosting, cancel anytime
› Start with Chat › TIER
Multi-Channel
€2,500 one-time
Everything in Chat, plus a WhatsApp agent and integrations with your calendar, CRM, and payments. For businesses where leads actually come from DMs.
- ■ Setup: €2,500 one-time
- ■ Hosting: €250 / month
- ■ Everything in Chat
- ■ WhatsApp Business agent
- ■ Cal.com / Google Calendar booking
- ■ CRM push (HubSpot / GHL / Pipedrive)
- ■ Quote-intake flow with photo support
- ■ Stripe payment-link generation
- ■ Month-to-month hosting, cancel anytime
› Scope Multi-Channel › TIER
Voice
€4,500 one-time
Adds a voice agent on a real phone number. Picks up after hours, answers FAQs, books appointments, and escalates to you on request.
- ■ Setup: €4,500 one-time
- ■ Hosting: €450 / month
- ■ Everything in Multi-Channel
- ■ Voice agent (Vapi / Retell)
- ■ Dedicated phone number (Twilio)
- ■ Appointment booking on calendar
- ■ After-hours, weekend, and overflow routing
- ■ English at launch; Greek voice add-on
- ■ Call minutes at pass-through (€0.08-0.15/min)
› Scope Voice -
+ How accurate is the bot?
Because it cites sources from your own content, you always see where an answer came from. For the top 20-50 questions we agree on during discovery, I ship with golden-question tests and a minimum pass rate. Questions outside that scope get a scripted 'I don't know, let me connect you with a person.'
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+ What if the bot says something wrong?
Every tier ships with off-topic refusals and a human-handoff path. Voice calls and chat transcripts are logged so you can review and I can tune weekly. For regulated industries (clinics, legal, finance) I lock the bot to informational answers only - no price quotes, no booking - until we've ironed out edge cases.
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+ Does it work in Greek?
Yes. Text channels (website chat + WhatsApp) handle Greek natively. Voice agents work best in English at the entry tier; Greek voice is a paid add-on because Greek speech-to-text is harder to get right and costs more per minute.
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+ Can I cancel the hosting?
Yes, month-to-month on every tier. No lock-in. The setup fee is one-time and non-refundable once discovery is complete; hosting you can cancel whenever you want.
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+ Who owns the agent and the data?
You do. All prompts, retrieval indexes, and conversation logs live in infrastructure we provision together. If you leave, you get export access and a 30-day window to migrate off.